L+M recently formalized its company values, and we asked our staff to share some of their stories that they feel exemplify our company values. This submission, the last in a series of six, came from someone on our Retail team, and we think it’s an excellent example of one of our key values: Dedication.
The Retail team is a dedicated unit that cares passionately about our tenants, and we will go the extra mile whenever needed. More importantly, our team has worked together throughout the pandemic and committed countless hours to assist our retail tenants.
Nowhere is this more evident than working with our commercial tenants to try to help them keep their doors open and lights on during this time so they can provide the much-needed goods and services to the communities we serve.
The Retail team received many calls from the business owners throughout the pandemic trying to figure out the best way to move forward. Our team was intentional about being available to listen and have those important discussions. We spent time with them walking them through their options and provided guidance to many who requested assistance in applying for small business relief programs.
Over the years, we have developed relationships with our retailers, and we understand the value these businesses have in our communities. Therefore, it was important for us to give each one the time and attention that was necessary to understand their circumstances.
While these weren’t the easiest conversations to have, our dedicated Retail team persevered and it’s been really rewarding to be able to help during such a difficult time.